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Whitepaper

Add Video-Enabled Contact Centers to Bolster Customer Satisfaction
 
 

Complete the form to download the Whitepaper.

 

Get access to this global whitepaper from Metrigy to gain insights on the growing impact video has in the Contact Center space and how you can get a competitive edge against the competition.

 

Video continues to be a critical communication channel for teams to collaborate in and outside the office, but what about Contact Center interactions between CSRs and customers? Download this whitepaper to discover:

  • How the adoption of Hybrid Work Models has accelerated the growth of visual engagements across the globe.
  • The competitive advantage Visual Engagements paired with the right technology have on the CSR and customer experience.
  • The business impact Visual Engagements have on revenue, operational costs, customer satisfaction, and productivity.
 
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